Once you are ready to complete the transfer, press complete and hang up. You have the option of pressing the soft key "complete" and then hang up to immediately finish the transfer or you may remain on the line and confirm it is okay to transfer the call. To use (VoIP): while on the line, use the soft key "transfer" and enter the number you want to transfer to. Tip: If the line you are transferring to is busy or the second party asks you not to transfer, you may return to the original caller and disconnect the second party by pressing transfer two additional times ( a total of three times) While the caller is on the line, press transfer, after you hear dial tone, dial the number you want to transfer the call to, wait until the party answers and announce that you will be transferring a call, upon agreement of party, press transfer a second time and then press RLS to hang up, if you want to stay on the line, do not press release after transfer, this will keep you on the line and initiate a three way call ![]() To complete a soft transfer (announcing that you will be transferring a call): If you want to stay on the line, do not press release after transfer, this will keep you on the line and initiate a three way call After you hear a ring, press transfer a second time, then press RLS to hang up. After you hear dial tone, dial the number you want to transfer the call to. To use (Centrex): While the caller is on the line, press transfer. Transfer allows for easy transfer of callers between lines This applies to both Centrex and VoIP lines *Note: While call forwarding is enabled, callers will be directed to the voicemail box of the line being forwarded to, not the original number dialed. *Note: If a line has multiple numbers on the set (that do not ring anywhere else), forwarding will need to be applied to each line (even if both lines are being forwarded to the same number) If you are forwarding to another FSU line you only need to enter the 5 digit extension (i.e. To use (VoIP): Dial *108 and enter the phone number exactly as you would normally dial it. ![]() *Note: If a line has multiple numbers on the set (that do not ring anywhere else), all calls will be forwarded to the designated number Call forwarding can also be enabled by dialing *72 and dialing the number you wish to forward your line to ![]() To use (Centrex): If your line has a designated forward key you may use this key to activate call forward by pressing the forward key, dialing the number you wish to forward to and pressing the forward key a second time. Call Forwarding enables you to forward your number to any other designated number
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